Can you take over a site another agency built?

Usually yes. We review the current server, the code and how content is managed, then tell you what we can take on and what would need changing first. A site with no documentation takes longer to pick up, so the review comes before any commitment.

What is covered, and what is extra?

Server operation, monitoring and routine content updates are in the contract. Work that changes the site — new pages, new features, a redesign — is scoped separately. We agree the line before we start so there is no argument later.

What happens when something breaks at night?

Monitoring runs 24/7/365, so an incident is picked up whether or not anyone is at their desk. What we commit to in response time depends on the contract; we set that against how much downtime actually costs you.

Website Maintenance | Musign m-Care - server management and operation

What you get

The team that built it keeps running it

Operation does not change hands at launch. The people who know why the site is built the way it is are the people who keep it running, so a fix does not start with someone reading the code for the first time.
Infrastructure run with Gabia

We operate servers together with Gabia — an official AWS partner in Korea with 26 years in IT infrastructure, designated as a security operations specialist by the Ministry of Science and ICT, and managing its infrastructure under ISMS.
Watched around the clock

Monitoring runs 24/7/365 with a monthly report. You see what happened and what was done about it, rather than finding out from a visitor.
Content, not just uptime

Banner swaps, page updates and seasonal content are part of the same contract. m-CMS covers what your team wants to do directly; we cover the rest.

How we take it on

01
Server consulting

We review the current environment and lay out an AWS roadmap.
02
Migration

Setup, data migration and SSL installation, with the cutover window agreed in advance.
03
Operation

Incident handling, backups and version management. VPC, security groups, instances, RDS, S3, CDN, load balancing and DNS.
04
Monitoring

24/7/365 watch with a monthly report.

Frequently asked questions

Can you take over a site another agency built?: Usually yes. We review the current server, the code and how content is managed, then tell you what we can take on and what would need changing first. A site with no documentation takes longer to pick up, so the review comes before any commitment.
What is covered, and what is extra?: Server operation, monitoring and routine content updates are in the contract. Work that changes the site — new pages, new features, a redesign — is scoped separately. We agree the line before we start so there is no argument later.
What happens when something breaks at night?: Monitoring runs 24/7/365, so an incident is picked up whether or not anyone is at their desk. What we commit to in response time depends on the contract; we set that against how much downtime actually costs you.